Loan Origination

Remote Loan Officer (Call Center)

Originate as a licensed loan officer in a high-volume, lead-driven environment, fully remote for candidates outside the St. Louis area, subject to state licensing.

Location / Work

Remote (U.S.), for candidates outside the St. Louis area

Employment Type

Full-time - Remote

Compensation

Commission-based; leads provided

Experience

Licensed MLO with call-center experience

Compensation Overview

This is a commission-based loan officer role with high-quality, company-provided leads. Compensation is tied to production and individual performance; the exact structure will be reviewed during the interview process.

About Homestead Financial Mortgage

Homestead Financial Mortgage is an established direct lender with more than 25 years in business. As a direct lender, we handle processing, underwriting, and closing in-house, which gives our team greater control over each file, faster turn times, and a more collaborative day-to-day environment.

We grow around the right group of people. Every team member brings something different to the table, and we build our culture around responsiveness, professionalism, and helping one another succeed.

Role Overview

We are hiring licensed mortgage loan officers who thrive in a heavily lead-driven, call-center environment. You will manage a steady flow of company-provided leads and guide borrowers through Conventional, FHA, VA, and USDA financing from first call to close.

As a direct lender, we provide leads daily along with the technology to support them, including an in-house marketing division, web design team, and social platform. This role is fully remote for candidates who live outside the St. Louis area, subject to licensing and state requirements.

Key Responsibilities

1Manage a high volume of company-provided leads and convert them into funded loans.

2Originate and structure Conventional, FHA, VA, and USDA loans around the borrower's goals.

3Guide borrowers through the process with clear, proactive, and timely communication.

4Partner with in-house processing, underwriting, and closing teams to close on time.

5Maintain accurate records and pipeline notes in our systems.

Required Qualifications

Active MLO license (NMLS).

Prior experience originating in a high-volume, lead-provided call center environment.

Reliable remote work setup and the discipline to manage lead volume independently.

Preferred Qualifications

A track record of strong conversion on company-provided leads.

Experience building a self-sourced book of business alongside provided leads.

Familiarity with Encompass.

Skills & Competencies

Strong sales aptitude balanced with sound mortgage product knowledge.

Excellent phone presence and written communication.

Self-motivated, organized, and comfortable working toward production goals.

Comfortable working in Salesforce (our CRM) and Encompass by ICE Mortgage Technology (our loan origination platform); prior hands-on experience with either is a plus, and we train the right person.

Comfortable using modern AI tools to work more efficiently - for example, drafting and paraphrasing emails, summarizing documents, and sharpening written communication - while always handling client and company information securely.

Collaborative and solutions-oriented, with a habit of picking up the phone to resolve issues directly across sales, processing, underwriting, and closing.

Benefits & Support

401(k) / retirement planHealth insuranceDental insuranceVision insuranceLife insuranceHealth savings account (HSA)Paid time offProfessional development support

Specific benefits may vary by role and eligibility.

Licensing & Compliance

An active MLO license (NMLS) is required.
Remote eligibility is subject to state licensing requirements. Homestead Financial Mortgage is currently licensed in MO, KS, IL, AR, CO, FL, IN, OH, TN, WI, KY, IA, OK, AL, GA, CT, MI, and TX.

Application Questions

Do you currently hold an active NMLS license? *
How long ago was your most recent loan officer call center role?
How many years of call center loan officer experience do you have?

You will answer these when you apply. Fields marked * are required.

Equal Employment Opportunity

Homestead Financial Mortgage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.