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Greg Aftayev
All open roles

Loan Origination

Remote Loan Officer (Call Center)

Originate as a licensed loan officer in a high-volume, lead-driven environment, fully remote for candidates outside the St. Louis area, subject to state licensing.

Location / Work

Remote (U.S.), for candidates outside the St. Louis area

Employment Type

Full-time - Remote

Compensation

Commission-based; leads provided

Experience

Licensed MLO with call-center experience

Compensation Overview

This is a commission-based loan officer role with high-quality, company-provided leads. Compensation is tied to production and individual performance; the exact structure will be reviewed during the interview process.

About Homestead Financial Mortgage

Homestead Financial Mortgage is a direct lender founded in Chesterfield, Missouri in 1998, with offices at 14897 Clayton Road, Chesterfield, MO 63017. As a direct lender, we handle processing, underwriting, and closing in-house, which gives our team greater control over each file, faster turn times, and a more collaborative day-to-day environment.

We grow around the right group of people. Every team member brings something different to the table, and we build our culture around responsiveness, professionalism, and helping one another succeed.

Meet Greg Aftayev - 28+ years in mortgage

Role Overview

We are hiring licensed mortgage loan officers who thrive in a heavily lead-driven, call-center environment. You will manage a steady flow of company-provided leads and guide borrowers through Conventional, FHA, VA, and USDA financing from first call to close.

As a direct lender, we provide leads daily along with the technology to support them, including an in-house marketing division, web design team, and social platform. This role is fully remote for candidates who live outside the St. Louis area, subject to licensing and state requirements.

Key Responsibilities

  1. Manage a high volume of company-provided leads and convert them into funded loans.
  2. Originate and structure Conventional, FHA, VA, and USDA loans around the borrower's goals.
  3. Guide borrowers through the process with clear, proactive, and timely communication.
  4. Partner with in-house processing, underwriting, and closing teams to close on time.
  5. Maintain accurate records and pipeline notes in our systems.

Required Qualifications

  • Active MLO license (NMLS).
  • Prior experience originating in a high-volume, lead-provided call center environment.
  • Reliable remote work setup and the discipline to manage lead volume independently.

Preferred Qualifications

  • A track record of strong conversion on company-provided leads.
  • Experience building a self-sourced book of business alongside provided leads.
  • Familiarity with Encompass.

Skills & Competencies

  • Strong sales aptitude balanced with sound mortgage product knowledge.
  • Excellent phone presence and written communication.
  • Self-motivated, organized, and comfortable working toward production goals.
  • Comfortable working in Salesforce (our CRM) and Encompass by ICE Mortgage Technology (our loan origination platform); prior hands-on experience with either is a plus, and we train the right person.
  • Comfortable using modern AI tools to work more efficiently - for example, drafting and paraphrasing emails, summarizing documents, and sharpening written communication - while always handling client and company information securely.
  • Collaborative and solutions-oriented, with a habit of picking up the phone to resolve issues directly across sales, processing, underwriting, and closing.

Benefits & Support

  • 401(k) / retirement plan
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Health savings account (HSA)
  • Paid time off
  • Professional development support

Specific benefits may vary by role and eligibility.

Licensing & Compliance

  • An active MLO license (NMLS) is required.
  • Remote eligibility is subject to state licensing requirements. Homestead Financial Mortgage is currently licensed in MO, KS, IL, AR, CO, FL, IN, OH, TN, WI, KY, IA, OK, AL, GA, CT, MI, and TX.

Application Questions

  • Describe your experience originating in a high-volume, lead-provided call center environment. What was your typical daily lead volume, and how long ago was your most recent call center role? *
  • In your most recent loan officer role, how many loans did you close per month on average, and what was your lead-to-funded conversion rate? *
  • Which loan products are you most experienced originating (Conventional, FHA, VA, USDA), and walk us through how you structure a loan around a borrower's goals. *
  • Describe your remote work setup and how you stay organized, hit production goals, and maintain proactive borrower communication without daily in-person oversight. *
  • Tell us about a challenging loan scenario you turned into a funded loan. What was the obstacle, and what specifically did you do to close it? *

You will answer these when you apply. Fields marked * are required.

Equal Employment Opportunity

Homestead Financial Mortgage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.