Free Homebuyer Mortgage Workshops - Virtual & In-PersonRequest a Workshop →
Greg Aftayev
All open roles

Operations

Mortgage Loan Processor

Process and pre-underwrite Conventional, FHA, VA, and USDA loans, serving as the liaison between loan officer, borrower, and underwriter to keep files on track and close on time.

Location / Work

Chesterfield, MO (on-site)

Employment Type

Full-time - On-site

Compensation

Salary plus bonus

Experience

4+ years recent loan processing required

Compensation Overview

This is a salary-plus-bonus position. Salary will be based on experience.

About Homestead Financial Mortgage

Homestead Financial Mortgage is a direct lender founded in Chesterfield, Missouri in 1998, with offices at 14897 Clayton Road, Chesterfield, MO 63017. As a direct lender, we handle processing, underwriting, and closing in-house, which gives our team greater control over each file, faster turn times, and a more collaborative day-to-day environment.

We grow around the right group of people. Every team member brings something different to the table, and we build our culture around responsiveness, professionalism, and helping one another succeed.

Meet Greg Aftayev - 28+ years in mortgage

Role Overview

This role requires at least four years of recent mortgage loan processing experience; we ask that applicants meet this requirement before applying. You will process and pre-underwrite Conventional, FHA, VA, and USDA loans to ensure compliance with company, secondary-market investor, and government-agency standards.

You will act as the liaison between the loan officer, borrower, and underwriters, monitoring the overall processing cycle so loans close on time and resolving issues that could delay closing.

Key Responsibilities

  1. Monitor the overall lending process and identify, resolve, and communicate issues that could impact timely closing.
  2. Analyze ratios, credit, applications, income and assets, and sources of down payment funds, and review documentation for potential fraud or misrepresentation.
  3. Order and review third-party documentation, including credit, title, appraisals, tax returns, and verifications of employment and assets.
  4. Verify accuracy of AUS findings and program applicability, and submit complete, compliant files to underwriting.
  5. Clear underwriting conditions and prepare files for closing, keeping loan officers and borrowers updated throughout.

Required Qualifications

  • Four or more years of recent experience as a mortgage loan processor.
  • Working knowledge of mortgage lending processes and controls, plus federal, state, and regulatory guidelines.
  • Experience with Microsoft Word and Excel and document-retention programs.

Preferred Qualifications

  • Experience processing Conventional, VA, FHA, and USDA loans.
  • Hands-on experience with Encompass.

Skills & Competencies

  • Sound judgment and critical thinking, with the ability to anticipate downstream impact and risk.
  • Able to prioritize multiple tasks in a deadline-driven environment with a strong sense of urgency.
  • Excellent customer service and communication skills; highly organized with strong attention to detail.
  • Comfortable working in Salesforce (our CRM) and Encompass by ICE Mortgage Technology (our loan origination platform); prior hands-on experience with either is a plus, and we train the right person.
  • Comfortable using modern AI tools to work more efficiently - for example, drafting and paraphrasing emails, summarizing documents, and sharpening written communication - while always handling client and company information securely.
  • Collaborative and solutions-oriented, with a habit of picking up the phone to resolve issues directly across sales, processing, underwriting, and closing.

Benefits & Support

  • 401(k) / retirement plan
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Health savings account (HSA)
  • Paid time off
  • Professional development support

Specific benefits may vary by role and eligibility.

Licensing & Compliance

  • No mortgage license is required for this role.
  • All work must comply with company, investor, federal, state, and agency standards for Conventional, FHA, VA, and USDA loans.

Application Questions

  • How many years of recent mortgage loan processing experience do you have, and which loan types have you processed (Conventional, FHA, VA, USDA)? *
  • Describe your hands-on experience with Encompass or another LOS, including how you manage your pipeline and prioritize files to close on time. *
  • Walk us through how you review documentation (credit, income, assets, title, appraisal) and clear underwriting conditions on a typical file. *
  • Tell us about a time you identified an issue that could have delayed a closing and how you resolved it while keeping the borrower and loan officer informed. *

You will answer these when you apply. Fields marked * are required.

Equal Employment Opportunity

Homestead Financial Mortgage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.